Page 3 of 4 FirstFirst 1234 LastLast
Results 31 to 45 of 52
  1. #31
    Join Date
    Nov 2010
    Location
    Sunshine Coast
    Posts
    21

    Default Cheers mate

    Quote Originally Posted by pench View Post
    What can one say about S&A, Great products & fantastic service 10/10, been using for a long time now, Well done Ben,
    Thanks Pench

  2. #32
    crowie's Avatar
    crowie is offline Life's Good, Enjoy each new day & try to encourage
    Join Date
    Dec 2009
    Location
    Faulconbridge, Lower Blue Mountains
    Age
    68
    Posts
    64

    Default

    Quote Originally Posted by Smith&ARROW View Post
    Hi all

    I was thinking that we could offer a special promotion every month that was only available to users of this forum who bought through our website using a special code that I could post here. For example we could offer a Poly Strip Disc with every pack of 25 cutting discs, or 10 Flap discs, or 3 pairs of safety glasses free with every order from our website using the code for that month.

    Its blatant promotion of our products but if everyone wins I am hoping its within forum guidelines.

    Looking forward to Members' thoughts on this.

    Cheers

    Ben
    How and when might you start this sort of promotion please ensuring all the forum members get access to all you products.....
    Sounds a good sort of deal to me as we all need to save some money whether working or in retirement.....
    Maybe worth having a chat to Neil [Mr Ubeaut] our benevolent director to become a forum sponsor/supporter...
    Cheers, crowie

  3. #33
    Join Date
    Nov 2004
    Location
    Millmerran,QLD
    Age
    73
    Posts
    139

    Default

    Quote Originally Posted by crowie View Post
    How and when might you start this sort of promotion please ensuring all the forum members get access to all you products.....
    Sounds a good sort of deal to me as we all need to save some money whether working or in retirement.....
    Maybe worth having a chat to Neil [Mr Ubeaut] our benevolent director to become a forum sponsor/supporter...
    Cheers, crowie
    Peter

    Good thinking. It would be best not to fall foul of the administrators before your posts were in double figures .

    I think a PM to Neil (Ubeaut) by Ben in the first instance would ensure all the ground rules are followed, which is mainly to say that Ben doesn't fall foul of protocol.

    S & A has a good product line so I think it is worth pursuing.

    Regards
    Paul
    Bushmiller;

    "Power tends to corrupt. Absolute power corrupts, absolutely!"

  4. #34
    Join Date
    Aug 2012
    Location
    Australia
    Posts
    645

    Default

    Quote Originally Posted by Smith&ARROW View Post
    Just to be clear though, all of our products are manufactured in China or Thailand from ingredients and raw materials sourced from Germany, France, Italy or Japan.
    Thanks for the confirmation Ben. It is not only the USA. There is some anti-China sentiment here as well. Not that there are many alternatives in the abrasives space. Maybe Pferd or ATI Garryson for first world manufacture(?).

    I also concur with Crowie and Paul about protocol.

  5. #35
    Join Date
    Nov 2010
    Location
    Sunshine Coast
    Posts
    21

    Default

    Quote Originally Posted by Bushmiller View Post
    Peter

    Good thinking. It would be best not to fall foul of the administrators before your posts were in double figures .

    I think a PM to Neil (Ubeaut) by Ben in the first instance would ensure all the ground rules are followed, which is mainly to say that Ben doesn't fall foul of protocol.

    S & A has a good product line so I think it is worth pursuing.

    Regards
    Paul

    Thanks Guys
    Will take your advice
    Cheers
    Ben

  6. #36
    Join Date
    Nov 2010
    Location
    Sunshine Coast
    Posts
    21

    Default

    Quote Originally Posted by variant22 View Post
    Thanks for the confirmation Ben. It is not only the USA. There is some anti-China sentiment here as well. Not that there are many alternatives in the abrasives space. Maybe Pferd or ATI Garryson for first world manufacture(?).

    I also concur with Crowie and Paul about protocol.
    Not really sure who makes what where these days Variant22, but I have to say that in my personal opinion Pferd make the best wheels on the market!

    Regards

    Ben

  7. #37
    Ueee's Avatar
    Ueee is offline Blacksmith, Cabinetmaker, Machinist, Messmaker
    Join Date
    Dec 2011
    Location
    Canberra
    Age
    39
    Posts
    4,515

    Default

    I have had one experience with Pferd disks, 14" chop saw ones. In a word they were .......

    Ben, do you have a recommendation on speeds for the strip disks? After the josco one i used last week lasted very poorly i'd be keen to try yours......

    Thumbs up for the good business attitude, its good to see your not whinging about overseas competition and being proactive!

    Cheers,
    Ew
    1915 17"x50" LeBlond heavy duty Lathe, 24" Queen city shaper, 1970's G Vernier FV.3.TO Universal Mill, 1958 Blohm HFS 6 surface grinder, 1942 Rivett 715 Lathe, 14"x40" Antrac Lathe, Startrite H225 Bandsaw, 1949 Hercus Camelback Drill press, 1947 Holbrook C10 Lathe.

  8. #38
    Join Date
    Jan 2004
    Location
    Bellingen
    Posts
    278

    Default

    Thanks For the offer Ben! Everyone loves a good deal!

    I'm a supporter of buying Australian where you can, but the cost of our abrasives have always been expensive. I get all my belts sent over from the states as it's less than half the cost and faster than getting them here in OZ.

    China makes their products to the standard their customers request. They can make cheap $2 shop products or they can make high end and compete with the best of them.

    I don't have any problem buying 'made in China' but the trick is to do you research.

    I will put in an order when I run out!

  9. #39
    Join Date
    Aug 2009
    Location
    Quindanning, WA
    Posts
    175

    Default

    Ben called me a fair while ago about the problems I posted having with some of his grinding discs. Apparently there was a batch of duds a while ago that were too hard that had a few complaints. He sent me some replacements (and some bonus safety glasses) which I had a chance to use over the past couple of weeks. Happy to report that the new ones are great so I must have just got some of the duff ones last time.

    I feel like a bit of a dick now for not contacting him earlier to sort it out. Im really impressed with Smith and Arrows customer service so if their products aren't reason enought to give them a go I reckon that is.

  10. #40
    Join Date
    Jan 2009
    Location
    perth wa
    Posts
    110

    Default I have used them

    Quote Originally Posted by Ben Dono View Post
    Just thought I would post this up before I put a bulk order in.

    I use a lot of zirconia flap disks in 40grit and the thin cut off disks in a little 125mm angle grinder.
    The cut off disks are cheap enough but the flap disks are pretty hefty in the other name brands. Sometimes up to about $10.
    I noticed they have some disks as thin as 0.8mm. Anyone tried them out this thin. I just use the regular 1mm thick ones.

    The Smith and Arrow brand flap disk work out pretty darn cheap when you buy in bulk from the OZ outlet.
    Anyone have an opinion on these? Surely they can't be as good as the regular name brand gear. Are they worth it?
    I have been buying items from them for some time their stuff all works well and they are good to deal with and the prices are about half of other traders

  11. #41
    crowie's Avatar
    crowie is offline Life's Good, Enjoy each new day & try to encourage
    Join Date
    Dec 2009
    Location
    Faulconbridge, Lower Blue Mountains
    Age
    68
    Posts
    64

    Default

    Quote Originally Posted by Smith&ARROW View Post
    Thanks Guys
    Will take your advice
    Cheers
    Ben
    How did you goes with the approvals and such please Ben??? Cheers, crowie

  12. #42
    Join Date
    Nov 2010
    Location
    Sunshine Coast
    Posts
    21

    Default Thanks

    Quote Originally Posted by gallegos View Post
    Ben called me a fair while ago about the problems I posted having with some of his grinding discs. Apparently there was a batch of duds a while ago that were too hard that had a few complaints. He sent me some replacements (and some bonus safety glasses) which I had a chance to use over the past couple of weeks. Happy to report that the new ones are great so I must have just got some of the duff ones last time.

    I feel like a bit of a dick now for not contacting him earlier to sort it out. Im really impressed with Smith and Arrows customer service so if their products aren't reason enought to give them a go I reckon that is.
    Hi Gallegos

    Thanks for taking the time to try the replacement wheels - really glad that you are happy with them - and thanks also for taking the time to get back on here and let people know how they went, I appreciate it mate.

    Any of our customers are always welcome to contact us through our standard channels or me directly at my personal email address with any thoughts, concerns or suggestions about our range.

    We recently had a customer contact us with a suggestion that we offer a replacement pack of HSS M2 Drill Bits in the middle ranges of a Box Set that always get lost or broken or worn out. We took his advice and our Replacement Set of 18 bits (2 x 3.0, 3.5,4.0, 4.5, 5.0, 5.5, 6.0, 6.5, 7.0mm) Fully Ground highest quality for about $20 including tax and delivery is one of or biggest sellers - in fact we are working on offering an M35 (5% Cobalt) version of the same thing within the next 6 months.

    Thanks again Gallegos

    Cheers

    Ben

  13. #43
    Join Date
    Nov 2010
    Location
    Sunshine Coast
    Posts
    21

    Default Progress Report

    Quote Originally Posted by crowie View Post
    How did you goes with the approvals and such please Ben??? Cheers, crowie
    G'day Crowie

    I'm almost there mate.

    I have had approval from the powers that be and should be able to put a post up soon in a special promotions thread designed for this type of thing - say within the next week or so.

    Wen I do I will post a note in this thread just to let anyone who has been following the conversation and is interested know about it.

    Cheers

    Ben

  14. #44
    nosnow's Avatar
    nosnow is offline Was Hot Rod Now Just Fishing Rod
    Join Date
    May 2010
    Location
    Strathpine
    Age
    65
    Posts
    39

    Default Drill bits

    Hi Ben
    just looked on your web site couldn't find them there
    Cheers
    Rod

  15. #45
    Join Date
    Nov 2010
    Location
    Sunshine Coast
    Posts
    21

    Default 14 Hour Days

    Quote Originally Posted by nosnow View Post
    Hi Ben
    just looked on your web site couldn't find them there
    Cheers
    Rod
    Hi Rod

    Yes we are still playing catch up on some of our websites n new products. We have most of our M35 and M2 Imperial & Metric Drill Bits up on our.com.au website but still finalising the last sets including the one mentioned above. You can find it on eBay Australia at the moment (search: M2 replacement drill bits) but we should have it up on the Australian Website within the next week.

    If you are from the US or the UK or NZ we are only just now rolling out Drill Bits in NZ with UK in 6 months.

    Cheers

    Ben

Page 3 of 4 FirstFirst 1234 LastLast

Similar Threads

  1. Chinese cutting disks not equal to Flexovit
    By Franklin in forum METALWORK GENERAL
    Replies: 36
    Last Post: 20th Aug 2011, 07:37 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •