Thread: Uploading picture only basic uploader works

I have a problem, it is most likely a browser problem...

When uploading pictures is done in the usual manner, I click upload and just get a red error circle in the box..

Basic uploader works fine..

Any ideas where to look to fix the problem?

Using firefox browser..

Originally Posted by .RC.

I have a problem, it is most likely a browser problem...

When uploading pictures is done in the usual manner, I click upload and just get a red error circle in the box..

Basic uploader works fine..

Any ideas where to look to fix the problem?

Using firefox browser..

HI there

Would it be possible to take a screen shot of the error and send it to us or post it here?

cheers
steve

This is the problem, if i put the cursor on the red circle the error message come up as shown in the picture. The error message is [ioerrorevent type="ioerror" bubbles=false cancelable=false eventphase=2 text="error#2038"]

Untitled.jpg

Originally Posted by .RC.

This is the problem, if i put the cursor on the red circle the error message come up as shown in the picture. The error message is [ioerrorevent type="ioerror" bubbles=false cancelable=false eventphase=2 text="error#2038"]

Hi RC

Can you please try uploading that image again?

cheers
steve

I tried again and still no upload other then using the basic uploader...

Originally Posted by .RC.

I tried again and still no upload other then using the basic uploader...

Just letting you know i'm still looking out for a solution to this. I'm leaning toward it being something at your end purely because we'd be overrun with complaints if uploading broke

In the meantime, can you try a couple of things;

1. Make sure your firefox installation is up to date
2. Test a different browser on the same computer
3. In firefox, disable all plugins and if you can upload an image, re-enable them one at a time and maybe you'll identify the problem plugin.

regards
Steven

Turns out it is my firewall causing the problem..

Eset Smart Security..

If I disable the firewall everything works..

Originally Posted by .RC.

Turns out it is my firewall causing the problem..

Eset Smart Security..

If I disable the firewall everything works..

Thanks heaps for letting us know Out of interest what firewall are you running?

I run Eset Smart Security, it is an integral firewall and antivirus...... I run manual filtering so when a program requests access to the internet up pops a prompt unless the firewall has a specific rule made up..

Apparently I had denied Flash from incoming connections while allowing outgoing connections... Apparently uploading photo's using the advanced uploader required flash to have access to incoming connections.. While the basic uploader does not..