Page 1 of 3 123 LastLast
Results 1 to 15 of 34
  1. #1
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Angry NBN and resulting changes to email addresses

    The wonderful NBN is here and my business has to now change its email address , something which is going to cost work and cause a lot of grief.

    I would like to have the ability to legally do something to the "bulldropping "spreaders who have been booming up this government pushed mess.

    However it seems that all users cannot have any say and just have to wear it , well changing email address may not be a big deal to private individuals however businesses are severly impacted , I will be recovering costs from someone .
    Michael

  2. #2
    Join Date
    Nov 2008
    Location
    North Brisbane. Qld. Australia
    Age
    70
    Posts
    1,511

    Default

    I got NBN now and same email addresses. Is this a business thing?
    Nev.

  3. #3
    Join Date
    Jan 2011
    Location
    Far West Wimmera
    Age
    63
    Posts
    4,049

    Default

    I also have NBN and the same email address. This should be the case provided you still use the same provider. In order to avoid this issue it is a good idea to use an external or 3rd party email address. I intend to change providers, but one of the problems is just as Mike has pointed out. If you use a 3rd party address there is no need to change it and you are able to change providers whenever you want. I have a 3rd party secure email address that is based on a server buried deep under the Swiss Alps in an ultra secure facility. I don't need this security, but it was a well recommended provider. My account is free. The one issue with using this email address is that the emails are not stored on your computer and you have to wait for each one to be loaded when you click on it. You can't read your emails when the internet is down.

    Mike I wish you luck with getting someone to pay for your trouble, but I don't like your chances. Nobody forced you to use that address and I guess that would be the answer you will receive. I would like to see a central naming organisation for email addresses just like for web addresses.

    I asked my provider how long my email address would would remain active if I changed to another provider and was told "for as long as I keep using it". I would not like to count on this but it seems that it should be available for quite a while.

    Dean

  4. #4
    Join Date
    Aug 2008
    Location
    Adelaide
    Age
    68
    Posts
    1,373

    Default

    The NBN, in and of itself, has nothing to do with your email address. The NBN is the wholesale "plumbing" that gets internet traffic to your premises at the direction of your internet service provider (ISP). The ISP is the entity that controls the speed (within the limits of the connection), the volume of data available and your email addresses.

    If your email addresses are changing as part of your transition to the NBN it is at the ISP level you should be investigating the reasons.

  5. #5
    BobL is offline Member: Blue and white apron brigade
    Join Date
    Feb 2006
    Location
    Perth
    Posts
    7,182

    Default

    This reminds me of my first day at work in the US when I accidentally spilled some coffee onto the department secretaries shoes. The first thing she blurted out was "I'm going to sue you if these shoes are damaged".

  6. #6
    Join Date
    May 2013
    Location
    Rockhampton, QLD
    Age
    68
    Posts
    454

    Default

    Michael I'm on an NBN plan and email addresses haven't changed. They did however issue a temporary [email protected] during the changeover from ADSL to NBN plan. This did not interrupt my email addresses.

    Ross

  7. #7
    Join Date
    Aug 2008
    Location
    near Rockhampton
    Posts
    6,216

    Default

    Quote Originally Posted by BobL View Post
    This reminds me of my first day at work in the US when I accidentally spilled some coffee onto the department secretaries shoes. The first thing she blurted out was "I'm going to sue you if these shoes are damaged".
    Bob you have it all wrong, you are supposed to spill it on their dress, then help them remove said wet clothing.
    Gold, the colour of choice for the discerning person.

  8. #8
    Join Date
    Feb 2015
    Location
    Oz
    Age
    73
    Posts
    459

    Default

    Your email address is tied to your ISP, not NBN. NBN is simply the transmission method. If you change your ISP regularly, use one of the email providers like gmail, GMX, yahoo, hotmail, etc, there are lots of them.

  9. #9
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default

    My Email address is vital to my business, I am not someone who just accepts the garbage that telstra and the others spew out .
    If my business is impacted them I will have a genuine case.
    The "plumbing" is a government provider of cabling either fibre optic or like a lot of us Fibre to the node , so I do not see any ability for a speed increase.

    I received a call from Telstra "india" and the details were completely stuffed up which is typical lately.

    Michael

  10. #10
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default

    Google, yahoo and hotmail are never an option for me. I do not change email addresses .
    Michael

  11. #11
    Join Date
    Jan 2011
    Location
    Far West Wimmera
    Age
    63
    Posts
    4,049

    Default

    Quote Originally Posted by Mike4 View Post
    My Email address is vital to my business, I am not someone who just accepts the garbage that telstra and the others spew out .
    If my business is impacted them I will have a genuine case.
    The "plumbing" is a government provider of cabling either fibre optic or like a lot of us Fibre to the node , so I do not see any ability for a speed increase.

    I received a call from Telstra "india" and the details were completely stuffed up which is typical lately.

    Michael

    Who is your email provider and why do you have to change it? I understand that your email address is important and changing it is a real pain, but unless you were not given any options at all when you started using this address then it seems like it was your choice and the cost will be your responsibility.

    If my business is impacted them I will have a genuine case.
    If you can show it was not your fault. This means that you had no option but to use this address and now that address is not available. I am not saying you won't succeed, but given the information you have provided I can see no reason to think you have a case. Why start a thread and not provide all the details? It seems pointless to say you are going to recover costs and not explain why. I have spent quite a bit of time on a forum in relation to the introduction of the NBN and have not heard of anyone who has to change their email address.

    The problem with call centres and support staff these days is that they are trained to be customer service representatives, not tech support. They generally do not actually know anything except for the standard answers they are provided with. I am having an email discussion with my electricity provider about what I see as an accounting mistake. They don't owe me any money, it is just that they have listed an incorrect figure for the total payment from a previous month. First reply told me I did not owe anything for the wrong month. Second reply told me that I did not owe anything for the correct month except that is not at all what I asked and a totally incorrect figure was quoted as the pre discount amount. This led me to believe that they don't really read the emails as they are so used to passing off standard replies. I suggested that he ask an accounting trained person about it before replying again.

    Maybe they just use a dart to choose which answer to use today? This is a constant ongoing problem with many organisations, stores, EBay etc. It takes about 4 goes to get them to listen to your question, then another 4 to get them to understand the problem.

    Dean

  12. #12
    Join Date
    Jul 2003
    Location
    Melbourne
    Age
    52
    Posts
    67

    Default

    If you need to change your address , I would suggest you purchase your own domain and then you will own your email address by default.

    That way no matter what anyone does you will keep your email address in the future.

    Joez

  13. #13
    Join Date
    Feb 2015
    Location
    Oz
    Age
    73
    Posts
    459

    Default

    Don't change your ISP then your email address won't change - simple.

  14. #14
    Join Date
    Aug 2008
    Location
    near Rockhampton
    Posts
    6,216

    Default

    It could be the case Mike4 might have an old ISP email address that is obsolete. Early on there used to be email addresses ending in .net or .com

    Do not see many .net ones these days. Some Telstra ones used to end in just .com others in .com.au Same for .net ones.
    Gold, the colour of choice for the discerning person.

  15. #15
    Join Date
    Feb 2015
    Location
    Oz
    Age
    73
    Posts
    459

    Default

    If your email has changed then obviously you have, no one else can change it!

Page 1 of 3 123 LastLast

Similar Threads

  1. Addresses
    By KBs PensNmore in forum FORUMS INFO, HELP, DISCUSSION & FEEDBACK
    Replies: 3
    Last Post: 24th Apr 2015, 12:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •