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22nd Aug 2017, 04:06 PM #1
NBN and resulting changes to email addresses
The wonderful NBN is here and my business has to now change its email address , something which is going to cost work and cause a lot of grief.
I would like to have the ability to legally do something to the "bulldropping "spreaders who have been booming up this government pushed mess.
However it seems that all users cannot have any say and just have to wear it , well changing email address may not be a big deal to private individuals however businesses are severly impacted , I will be recovering costs from someone .
Michael
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22nd Aug 2017, 07:03 PM #2Most Valued Member
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- North Brisbane. Qld. Australia
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I got NBN now and same email addresses. Is this a business thing?
Nev.
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22nd Aug 2017, 07:35 PM #3
I also have NBN and the same email address. This should be the case provided you still use the same provider. In order to avoid this issue it is a good idea to use an external or 3rd party email address. I intend to change providers, but one of the problems is just as Mike has pointed out. If you use a 3rd party address there is no need to change it and you are able to change providers whenever you want. I have a 3rd party secure email address that is based on a server buried deep under the Swiss Alps in an ultra secure facility. I don't need this security, but it was a well recommended provider. My account is free. The one issue with using this email address is that the emails are not stored on your computer and you have to wait for each one to be loaded when you click on it. You can't read your emails when the internet is down.
Mike I wish you luck with getting someone to pay for your trouble, but I don't like your chances. Nobody forced you to use that address and I guess that would be the answer you will receive. I would like to see a central naming organisation for email addresses just like for web addresses.
I asked my provider how long my email address would would remain active if I changed to another provider and was told "for as long as I keep using it". I would not like to count on this but it seems that it should be available for quite a while.
Dean
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23rd Aug 2017, 09:54 AM #4
The NBN, in and of itself, has nothing to do with your email address. The NBN is the wholesale "plumbing" that gets internet traffic to your premises at the direction of your internet service provider (ISP). The ISP is the entity that controls the speed (within the limits of the connection), the volume of data available and your email addresses.
If your email addresses are changing as part of your transition to the NBN it is at the ISP level you should be investigating the reasons.
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23rd Aug 2017, 11:16 AM #5Member: Blue and white apron brigade
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This reminds me of my first day at work in the US when I accidentally spilled some coffee onto the department secretaries shoes. The first thing she blurted out was "I'm going to sue you if these shoes are damaged".
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23rd Aug 2017, 12:20 PM #6Senior Member
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Michael I'm on an NBN plan and email addresses haven't changed. They did however issue a temporary [email protected] during the changeover from ADSL to NBN plan. This did not interrupt my email addresses.
Ross
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23rd Aug 2017, 02:14 PM #7Pink 10EE owner
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23rd Aug 2017, 06:21 PM #8Banned
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Your email address is tied to your ISP, not NBN. NBN is simply the transmission method. If you change your ISP regularly, use one of the email providers like gmail, GMX, yahoo, hotmail, etc, there are lots of them.
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23rd Aug 2017, 10:01 PM #9
My Email address is vital to my business, I am not someone who just accepts the garbage that telstra and the others spew out .
If my business is impacted them I will have a genuine case.
The "plumbing" is a government provider of cabling either fibre optic or like a lot of us Fibre to the node , so I do not see any ability for a speed increase.
I received a call from Telstra "india" and the details were completely stuffed up which is typical lately.
Michael
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23rd Aug 2017, 10:02 PM #10
Google, yahoo and hotmail are never an option for me. I do not change email addresses .
Michael
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23rd Aug 2017, 11:28 PM #11
Who is your email provider and why do you have to change it? I understand that your email address is important and changing it is a real pain, but unless you were not given any options at all when you started using this address then it seems like it was your choice and the cost will be your responsibility.
If my business is impacted them I will have a genuine case.
The problem with call centres and support staff these days is that they are trained to be customer service representatives, not tech support. They generally do not actually know anything except for the standard answers they are provided with. I am having an email discussion with my electricity provider about what I see as an accounting mistake. They don't owe me any money, it is just that they have listed an incorrect figure for the total payment from a previous month. First reply told me I did not owe anything for the wrong month. Second reply told me that I did not owe anything for the correct month except that is not at all what I asked and a totally incorrect figure was quoted as the pre discount amount. This led me to believe that they don't really read the emails as they are so used to passing off standard replies. I suggested that he ask an accounting trained person about it before replying again.
Maybe they just use a dart to choose which answer to use today? This is a constant ongoing problem with many organisations, stores, EBay etc. It takes about 4 goes to get them to listen to your question, then another 4 to get them to understand the problem.
Dean
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24th Aug 2017, 10:37 AM #12Member
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If you need to change your address , I would suggest you purchase your own domain and then you will own your email address by default.
That way no matter what anyone does you will keep your email address in the future.
Joez
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24th Aug 2017, 10:52 AM #13Banned
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Don't change your ISP then your email address won't change - simple.
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24th Aug 2017, 01:43 PM #14Pink 10EE owner
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It could be the case Mike4 might have an old ISP email address that is obsolete. Early on there used to be email addresses ending in .net or .com
Do not see many .net ones these days. Some Telstra ones used to end in just .com others in .com.au Same for .net ones.Gold, the colour of choice for the discerning person.
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24th Aug 2017, 06:08 PM #15Banned
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If your email has changed then obviously you have, no one else can change it!
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