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  1. #1
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default Couriers instead of Aust post

    Does anyone know if a purchaser can specify a courier company instead of Australia Post when items are purchased online.
    Michael

  2. #2
    Join Date
    Apr 2013
    Location
    Toowoomba Qld
    Posts
    401

    Default

    I think it all depends on who the seller is, I don't think as a customer you can dictate to the company who you want to use.

    If the seller doesn't want to use whatever courier company you want they can just refuse to sell to you. In saying that most companies are fairly happy to work with you and a lot of couriers will do a pick up service, so if its a shop front you place the order, book the courier, courier turns up and picks up your package.

  3. #3
    Join Date
    Jan 2011
    Location
    Far West Wimmera
    Age
    63
    Posts
    4,049

    Default

    My understanding is that it is up to the seller to decide. I have requested AusPost from suppliers and been told "we only use couriers". They often only use a specific courier. They may have a contract with one, or just like to stick with what they know. I have been told often "our "courier" delivers anywhere in Australia". Makes me wonder where I live.

    You may be able to arrange for your own courier to pick up the item from them tho. This will involve more arranging on your behalf, but given the issues you have been having that should not be a problem to you. There may be places that don't provide pickup locations. A lot of EBay sellers don't. All you can do is ask.

    Dean

  4. #4
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default

    I am currently waiting for dear ole Aust Post to deliver a tool which was purchased in Preston Victoria to get to Emerald Q so far its seven days ,
    as I was just told that it may be here Monday.

    I have used road transport companies who have delivered in less time from Melbourne and legally .

    Items picked up Monday afternoon , here in four days , I unloaded on a Sunday morning , driver was very pleased to find that he did not have to wait until Monday morning to get away to his next pickup.

    All it takes is a bit of co-operation .

    Michael

  5. #5
    Join Date
    Aug 2008
    Location
    near Rockhampton
    Posts
    6,216

    Default

    I would be saying eight-ten days for au post from Melbourne to Emerald.

    I just had a parcel of hydraulic hoses and fittings gold coast to here. Posted Friday, arrived following Thursday. A bit of a wait, but 50% of the cost the local hydraulic rip off merchants charge for a hose.
    Gold, the colour of choice for the discerning person.

  6. #6
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default

    They keep quoting "business days of Monday to Friday", smacks of a we dont want to work policy to me .

    I dont mind working seven days a week if it means getting the job done and making customers happy .

    I do not think that it is much to expect to have a time frame for deliveries within Australia, even if it means paying a bit more .

    We have to work to a fixed time for a repair for most customers , I wouldnt make any money out of the job if I had Aust Post's attitude of " it will get there one day ."

    And its a pity that they cant be pursued for loss of business due to their methods.

    Michael

  7. #7
    Join Date
    Aug 2008
    Location
    near Rockhampton
    Posts
    6,216

    Default

    I suppose the flip side is the price. Couriers will often charge $50 where AU post will charge $15.
    Gold, the colour of choice for the discerning person.

  8. #8
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default

    Some times the extra freight cost is worth it for peace of mind and the possibility of getting material or tools delivered in a reasonable time frame .

    I am trying to complete the trailer repairs and possibly would be almost done if the puller had arrived last weekend instead of yesterday . that will add another week to the job , something that I have to just grin and wear .

    Michael

  9. #9
    Join Date
    Jan 2016
    Location
    Brisbane
    Age
    27
    Posts
    33

    Default

    One of the reasons I'm glad I don't live in Emerald anymore, especially since there's more range of delivery options here too.

    - Jay.

  10. #10
    Join Date
    Sep 2011
    Location
    Emerald Central Qld
    Posts
    349

    Default

    Australia Post love to quote "International Postal Union rules"

    Are we not capable of writing our own legislation and saying to outside interests , we look after our own affairs .

    We seem to have a lot of UN imposed rules/legislation placed on us by the incompetant governments that unfortunately con only ne distinguished by the brand of suit that they wear .

    Over four days from Maroochydoor to Emerald , ,thats a joke, it only takes 9 hours to drive to Brisbane and then drive back next day and thats legally done as well.

    Our nation seems to be sliding backwards , mainly due to the abundance of slack incapable seat warmers in positions of power.
    Michael

  11. #11
    Join Date
    Oct 2011
    Location
    Sydney, NSW
    Posts
    1,249

    Default

    Quote Originally Posted by .RC. View Post
    I suppose the flip side is the price. Couriers will often charge $50 where AU post will charge $15.
    I bought a casting kit from Stuart on the Monday and it was at my house by the Thursday. Four days from England to Central Coast NSW for $25 AUD. Aussie Post can't even do a letter quicker than that. Probably why they are going broke.

    Ben

  12. #12
    Join Date
    Jan 2004
    Location
    Mackay North Qld
    Posts
    6,446

    Default

    Theres an electrical lighting and ceiling fan business I favour from Brisbane.

    Ordered before 10 AM Monday morning in Brisbane the courier delivered the item at 1.45PM the next day to Mackay ,Nth Queensland.

    By comparison Australia Post managed to send a perfectly addressed and very legible Xmas card (from my g/daughter in Newcastle ) to
    Malaysia.

    It came back in late January with a ink pad stamp on it " mis sent to Malaysia".

  13. #13
    Join Date
    Aug 2010
    Location
    Toorloo Arm, VIC
    Age
    39
    Posts
    1,270

    Default

    Quote Originally Posted by Grahame Collins View Post
    By comparison Australia Post managed to send a perfectly addressed and very legible Xmas card (from my g/daughter in Newcastle ) to
    Malaysia.

    It came back in late January with a ink pad stamp on it " mis sent to Malaysia".
    How the.....

    Tasmania? WA? Those I would expect, but Malaysia? Even for Australia Post that still surprises me...

  14. #14
    Join Date
    Jan 2011
    Location
    Far West Wimmera
    Age
    63
    Posts
    4,049

    Default

    Quote Originally Posted by Jekyll and Hyde View Post
    How the.....

    Tasmania? WA? Those I would expect, but Malaysia? Even for Australia Post that still surprises me...
    Probably a machine failed to seperate it from an item going to Malaysia and it went along for the ride.

    Dean

  15. #15
    Join Date
    Jun 2005
    Location
    Helensburgh
    Posts
    618

    Default

    We had a courier who could not get a parcel from Sydney to Wollongong recently. Every company, courier or postal service has their problems, I had Toll return a shipment from Brisbane back to me because their self sticking adhesive address labels had come off the package and then had the hide to try and charge me something like a $1000 for the privilege! We had words and they decided it was not my fault as they wanted to keep the account.
    CHRIS

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